File a grievance.

If something at an AARR-certified residence doesn't match the standard we hold operators to, we want to know. Confidential intake, fair review, clear next steps.

The Arkansas Alliance of Recovery Residences (AARR) asks that anyone with a concern or grievance about a certified recovery residence — or its staff or volunteers — first try to resolve it at the local level, following the grievance process required for AARR/NARR (National Alliance for Recovery Residences) certification. We understand that is not always possible. When local efforts have not resolved the situation, you may submit a grievance to AARR using the form below. We will respond with care and keep your information confidential to the extent allowed by our policy.

If you're in immediate danger: call 911. For mental health crisis support, call or text 988 (Suicide & Crisis Lifeline) or 1-800-662-HELP (SAMHSA) — available 24/7, free, and confidential.

Your Information

Your name Please enter your name.

Email address Please enter a valid email address.

Landline phone

Mobile phone (for text or call) Please enter a mobile phone number.

Mailing address

Street address

City

State

ZIP code

Recovery Residence

Name of the AARR-certified recovery residence this grievance is about Please enter the recovery residence name.

Address of the recovery residence

Street address

City

State

ZIP code

Grievance Details

Is there a specific staff member or volunteer who is the subject of this grievance?

Yes No

Please choose Yes or No.

Please provide a full description of the event or circumstances Please describe the event or circumstances.

What do you reasonably believe should be done to resolve this situation to your satisfaction? Please tell us how you would like this resolved.

Acknowledgment

I have read and understand the AARR grievance policy and procedures, and I confirm the information I have provided is accurate to the best of my knowledge.

Please confirm the acknowledgment to continue.

Thank you — your grievance has been received.

A member of the AARR team will review your submission and follow up using the contact information you provided.

For non-grievance questions, contact us →